Chelsea Carroll

Operations Manager

I am Chelsea Carroll and I am the Public Relations Manager here at CareBuilders at Home in Omaha, NE. I oversee and maintain our partnerships and professional relationships in our community. I have a variety of experience in healthcare including 14 years of experience as a caregiver (2 years here at CBaH) and 12 years experience as a medication aide. I have worked in every area of the industry including pediatrics, geriatrics, hospice care, respite care, home health care, skilled care, memory care and much more. I worked as a traveling/ floating CNA and had the opportunity to work in all of the hospitals between Omaha and Council Bluffs in various positions and on all units. I bring a high level of adaptability and flexibility that makes me great in my position here. Aside from my role as a caregiver I have 4 years’ experience managing teams remotely and on site, quality assurance, medical transcription, insurance billing, collections, accounts receivable, care coordination, and process improvement in both the medical and dental fields. I was dual enrolled in college and obtained my Associates in Applied Science from Metropolitan Community College and her Bachelors in Healthcare Management from Bellevue University in May 2018. I chose the path of Healthcare Management because through the years she realized that the problem in healthcare is not a shortage of caregivers but a shortage in good managers who are able to place value on them and motivate them. I am very passionate about service and find the most reward is giving back to those in need.

Outside of work I love spending time with my 4 children, Kyla, Kendal, Keelin, and Kamila. As a family we enjoy spending time together with our dog Olive and bunny Katie Berry, swimming, playing outside, frequent trips to the zoo, and spending time at the stables riding our horse Rebel.